Thank you for choosing Arc de Shapes for your online shopping needs. We strive to provide you with the best shopping experience including efficient and reliable shipping services. Please review our shipping policy below:

 

NOTE : TWO DAY FREE DELIVERY FOR PREPAID ORDERS ONLY.

Enjoy the convenience of 2-day delivery on most orders! However, please note that in certain locations, delivery may take 3-4 days due to distance or logistical factors. We strive to get your order to you as swiftly as possible, ensuring a seamless shopping experience.

 

1. Shipping Methods and Timeframes:

  • We offer multiple shipping methods to meet your needs, including standard shipping, expedited shipping, and express shipping.
  • Estimated delivery timeframes for each shipping method will be provided to you during the checkout process.
  • Please note that delivery times may vary depending on your location, shipping method selected, and any unexpected circumstances such as weather delays or carrier problems.

 

2. Order Processing:

  • Once your order is placed, it will usually be processed and shipped within 1-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been shipped you will receive a confirmation email with tracking information.

 

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, selected shipping method, and destination.
  • During the checkout process, you will be able to see the shipping cost before completing your purchase.
  • We may offer free shipping promotions from time to time, which will be clearly displayed on our website.

 

4. Tracking Your Order:

  • Once your order has been shipped, you will receive a tracking number via email or message.
  • You can use this tracking number to monitor the status of your delivery through our website or the carrier's website.

 

5. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or issues with delivery.
  • We are not responsible for orders shipped to the wrong address given by the customer.

 

6. Delivery Issues:

  • If you encounter any problems with the delivery of your order, such as delivery delays or lost packages, please contact our customer service team immediately.
  • We will work with you to resolve the issue and ensure you receive your order asap.

 

7. Returns and Exchanges:

  • Please see our Returns Policy for information regarding returns and exchanges.

 

8. Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are here to assist you.

By purchasing with Arc de Shapes, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future.