Thank you for shopping on www.arcdeshapes.com. We appreciate your business and want to ensure your satisfaction with every purchase. Please read the following returns, refunds and cancellation policy carefully:

 

Return Policy:

  1. We accept returns within 07 days of the delivery date.
  2. Items must be unused, in their original packaging, and with all tags attached to be eligible for a return.
  3. We require a video clip of the order unboxing to process the return & refund request. Without a proper video, we cannot proceed with your request.
  4. To initiate a return, please contact our Customer Service team at 8383003191 Or info@aarcapparels.com to obtain a Return Merchandise Authorization (RMA) number.
  5. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
  6. Once your return is received and inspected, we will notify you of the approval or denial of your refund.
  7. Refund will be issued to original payment method within 7 business days of approval.

 

Refund Policy:

  1. A refund will be issued for the full purchase price of the returned item, excluding any shipping or handling charges.
  2. Refunds may take up to 5-10 business days to appear in your account, depending on your financial institution.
  3. If your refund is delayed or missing, please contact us immediately for assistance.

 

Cancellation Policy:

  1. Orders can be canceled within 24 hours of purchase without any cancellation fees.
  2. To cancel an order, please contact our customer service team at 8383003191 Or info@aarcapparels.com with your order details.
  3. Once an order is processed for shipping, it cannot be canceled. In such cases, please follow our return policy.

 

Exceptions:

  1. Personalized or customized items cannot be returned unless they are damaged or defective.
  2. Final Sale items are not eligible for return or refund unless they are damaged or defective upon receipt.
  3. Digital products or services will not be refunded once accessed or downloaded.

 

Contact Us:

If you have any questions or concerns about our Return, Refund, and Cancellation Policy, please feel free to contact our customer service team at 8383003191 Or info@aarcapparels.com. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.